We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
This is an inexpensive but very impressive headphones
good headphones for the price. Would reccomend for casual gamers who don't want to spend a bunch.
This headset provides sufficient noise cancellation for its price. More specifically, when the ANC is turned on, a lot of noises from the low end gets filtered out but not so much for the top end. This means that it can filter out noises such as cars, airplanes, constructions, but not so much when there are a lot of people talking. The ANC option can either be used in Bluetooth mode or aux mode. One thing to note is that the audio is a lot clearer and louder with ANC turned on.
The sound quality is good. Good mids and highs but does lack bass. Great for listening to voices since it is super clear. Note that the sound quality when using Bluetooth is different than when using the aux input. The volume is loud enough but does not get as loud as when using via aux. However, the flexibility of being able to use either Bluetooth or aux is quite nice.
Thanks for the gift, very nice! I recommend!
Very interesting packaging. Happy with purchase. Will surely buy more again.
Fast shipping. Well packed, a box does not hesitated.
All just gorgeous! five stars! I advise this store !!!
Very nice! Excellent and reliable store! Fast shipping!
arrived in excellent condition as per request. many thanks.
High quality product, corresponds to the picture. delivery fast.
Great product, came quickly, very carefully packed. infinitely pleased! Thank you store
5 ++++++ store ... thank you so much ... the quality is super .. .. .recommend you
Good headphones although they're a little bulky. Noise is not completely stopped. It comes in a nice case that makes it easy to carry in your carry on.
Pros: Sound great, sturdy, great battery, fast pairing, ANC is decent for the cost, comfortable fit (short term) Cons: very tight on head (I'm an average human), ears get very warm after about 30 min, not comfortable to wear on your neck when not in use. Overall, I got these as a compromise so I can bring them to work and my wife can watch netflix while I'm on the computer. In these scenarios, this set serves but others may be better. I got what I paid for so I won't complain too much.
Great battery life. Sometimes linking to another bluetooth device takes a few tries. Sometimes the sounds skips so had to unlink and link back to my phone or laptop.