We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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The battery lasts a long time. I haven't had an issue with it dying on me yet. The battery inside looks like a cellphone battery, and it's behind a little hatch that is easily popped open, so in the event it needs to be replaced, you actually can extend the life of the product. I appreciate it very much. Would buy it again, but I don't think I'll have to.
I got this so I didn't have to keep getting up in between episodes of a show while using my laptop on my TV. Lazy? Yes. This gadget? A new necessity and I can't believe I lived without one. The light is super helpful and it's small but not too small you can't type comfortably. Sleep works great to conserve the charge. Freakin awesome!
Because of the low cost, light weight, and materials I was worried that it was cheap junk that wouldn't work properly or would break shortly after getting it. But I've had a very good experience with it! Range is good, rechargeable battery lasts a decent amount of time between charges, and it functions very well overall. Good buy.
This little guy is perfect! With 2 children, I have a dedicated computer that only plays their movies 24/7. With this keyboard, I can turn it off, put it on a shelf, and grab it when needed! These things are also perfect for any technician! Throw it in your bag, and you always have a known good keyboard and mouse at the ready!
I use it to control my computer from a distance and find it very ergonomic for typing and pausing or playing videos and movies. I don't have to be hunched over my tiny laptop keyboard, so I can sit up straight or recline while typing. It's just a really useful, lightweight gadget.
I was pleasantly surprised with this unit. I have bought several of these mini keyboards but this particular one is the best I've bought so far. It just simply works better. It also doesn't feel cheap like the others. Well pleased with this product for the price.
For the most part, the qwerty keyboard keys work fine for the letters, but all the numbers and symbols are too heavily mixed around for me to keep track of which key is actually assigned to which symbol.
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Loved at first, now not so great. Little keys not working right. Like if I push just a tiny bit hard gives me several. If I try to push lighter I get nothing. Sorry to say I am disappointed
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